Last modified: 2014-10-15 18:45:28 UTC
Created attachment 13418 [details] Screenshot of bug See attached screenshot for examples. When using the search results page, queue views, etc. the simple "Bulk" options bar that appears above the list of tickets is only available when one ticket is selected. When you select more than one, the options are removed to quickly act on those tickets thus now making it more time consuming. When more than one ticket is selected, you must then click the sole remaining option ("Bulk") which opens a pop-up window where you may select all options that you with to project onto the selected tickets. May need to go upstream. Not sure if a local configuration setting exists.
*** Bug 35718 has been marked as a duplicate of this bug. ***
Sounds like this is intended behaviour and you want it changed... Would have to go upstream.